1. Purpose of the Privacy Policy
The purpose of this privacy policy is to inform users of our website nrgy.ca about the personal data we collect and how we use it. This privacy policy also outlines our commitment and the measures taken to ensure the security of your personal information. NRGY strictly complies with Quebec’s Law 25 regarding the protection of personal data.
2. Personal Data Collected
2.1 Data Collected When Visiting Our Website
When you visit the nrgy.ca website, certain information is automatically collected using the Google Analytics tool, including your IP address, location, browser type, and the URLs you have visited. Additional data is collected when you fill out a form on our website, such as your first name, last name, company name, email address, phone number, and your resume in the case of a job application form. The relevant forms include information requests, quote requests, and job applications.
2.2 Personal Data of Employees
Employee personal data may include their first and last name, address, phone number, email address, and banking information.
3. Use of Data
NRGY collects data that is necessary and appropriate in the context of interactions with its employees, clients, or suppliers. No data is sold or shared with third parties without your consent, except where required by law or court order.
3.1 Data Collected When Visiting Our Website
We use your data solely for the following purposes: to process your requests, whether for information, quotes, or employment, to improve the user experience on our website, and to ensure the security of our platform.
3.2 Personal Data of Our Employees
NRGY uses employees’ personal information solely for the following purposes: payroll management, benefits and employment contracts, compliance with legal and tax obligations, human resources administration, and to conduct certain background checks when necessary.
3.3 Personal Data of Our Clients and Suppliers
NRGY collects personal information from its clients and suppliers to ensure effective business relationship management. This includes processing orders, payments, and deliveries, managing contracts, after-sales service, communication, and compliance with legal obligations. Data may also be used to improve the customer experience.
4. Cookies
Our website uses cookies when you fill out a form.
5. Data Retention Period
Personal data is retained for 1 year, unless otherwise specified or upon request for deletion.
6. External Links
Our website may contain links to other sites. We are not responsible for their privacy policies.
7. Data Security
Your data is stored in a secure environment through the use of SSL protocol, two-factor authentication, and restricted access to data, limited to authorized personnel within the organization.
8. Data Transmission and Location
The collected data is processed and stored exclusively in Canada.
9. Your Rights
In accordance with Law 25, you have the following rights:
– Right to be informed
– Right of access
– Right to data portability
– Right to withdraw your consent
To exercise these rights or request the deletion of your data, please contact our Personal Data Protection Officer. Here are their contact details:
– Address: 2250 Sigouin Street, Drummondville, QC, J2C 5Z4
– Email:
– Phone: 819-475-2255
– Website: https://www.nrgy.ca/contact/
10. Security Incidents
In the event of a data breach, we commit to notifying the Commission d’accès à l’information, promptly informing affected individuals, and implementing an immediate response plan to limit impacts and strengthen security.
11. Consent
By using our website, you agree to the terms of this policy. You may browse without providing your data, but some features require its collection.
12. Updates
Our privacy policy may be updated at any time. The last update was on October 17, 2025.
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